360 Degrees of Care

360 Degrees of Care at Southern Regional

Guiding Patients Through the Surgical Experience

Southern Regional is the only hospital in south metro Atlanta that has an innovative, surgical care coordinator program to help guide patients through the entire surgical experience.

We understand that surgery can make patients and their loved ones nervous, so our care coordinators are here to help make your experience as easy as possible. We are committed to providing the best care before, during and after surgery, and our care coordinators play an important role in this.

Here's how it works. Each patient is assigned a care coordinator who walks them through every step in the surgery process, from pre-assessment to post-operative care.

Personalized Care

From admission to discharge, care coordinators act as the single point of contact for patients and the entire medical team devoted to their care.

Prior to surgery, they educate each patient about what to expect of the upcoming procedure and arrange for any pre-surgery tests. They also provide support on the day of surgery and keep waiting family members informed of progress.

After surgery, care coordinators visit every inpatient. They help facilitate communication with the physician and care team, review any post-operative care needs and help with discharge. And they don't stop there. Care coordinators continue to support patients after discharge, including follow-up care or any help needed for a complete recovery.