Patient Information

Patient Meals
After your admission, a dietetics representative will speak to you about meal selection during your hospitalization. Southern Regional’s Food and Nutrition Services Department is staffed by registered dietitians who have extensive training in designing and implementing diet plans. While the schedule varies by nursing unit, the following is an approximate meal-serving schedule:

Breakfast  - 7:30 a.m. to 9 a.m.
Lunch - 11:30 a.m. to 1 p.m.
Dinner - 4:30 p.m. to 6 p.m.

Cafeteria Hours (ext. 2155)
Visitors may purchase meals in the hospital cafeteria. The Magnolia Grill is located on the ground floor behind the “A” elevators. Mealtimes offer a range of choices. Hours of operation:

Breakfast  - 6:30 a.m. to 9:30 a.m.
Lunch - 11 a.m. to 2 p.m. 
Dinner - 5 p.m. to 7 p.m.

Vending machines are located on the ground floor next to the cafeteria and off the Women’s Life Center Lobby. Cold drink machines are located on each floor.

Telephone Service
Each of the patient rooms includes a telephone with a direct dial number 770-909-2, plus the three digits of your room number. As your rest is important, calls will not ring to your room between 9:30 p.m. and 7 a.m. To make local outgoing calls, please dial 9 and the telephone number. Calling card or collect long distance calls can be placed by dialing 9+0+area code+number. Southern Regional Health System’s main number is 770-991-8000. Public pay phones are located behind the information desk in the main lobby and in most waiting rooms.

Discharge from Hospital
Once your physician has written a discharge order and all final testing is complete, we will help you prepare to leave. This process may take some time as your nurses will need to complete your paperwork and discuss your discharge plan and instructions with you. Please be sure you have arranged for appropriate transportation home. For your safety, you will be escorted out via wheelchair. Health Information Services/Medical Records Patients may have access to information in their medical record after discharge. There is no fee for records to be sent to your physician’s office for continued care. You may also request copies of your medical records. There is a fee for the medical record copies. Authorization forms may be mailed or picked up in the Health Information Services Department on the ground floor. Please allow three to five business days for your request to be processed. For additional information, call the Health Information Services Department at (770) 991-8175, option #3. Office hours are 8:00 am to 4:30 pm, Monday through Friday.

Case Management (ext. 8398)
Case Management assists with planning post-hospital care, coordinating patient care during hospitalization, and assisting with financial needs and social concerns. Services provided for patients include:

1. Referrals to Southern Regional Homecare or to other organizations.
2. Assistance with socio-economic concerns and benefits, such as Social Security, Disability, Medicare, Medicaid or financial assistance.
3. Placement at non-acute facilities, skilled nursing facilities, rehabilitation centers or personal care homes.
4. Referrals to community resources.
5. Social work consultations and crisis interventions.

Pain Management
People used to think that pain was something they “just had to put up with”. With current treatments, this is no longer true. At Southern Regional Health System, you can work with your nurse and doctors to prevent or relieve pain. Please let us know if you are experiencing any type of pain.

Important Phone Numbers