First Steps

For the family of a newborn, the rewards and demands of parenthood are endless! During pregnancy, at the time of birth, and when a baby comes home, there will be some ups and downs and many unanswered questions. Families of newborns often feel overwhelmed, but these feelings are normal and shared by all new parents. This is why the First Steps program was developed. Volunteers from First Steps help parents overcome challenges and prepare them for the new addition to their family.

The First Steps program provides support to families with a hospital visit following the birth of their baby, follow up telephone contact, and a 24 hour warm line where parents can always find a supportive person to talk to. First Steps provides parenting education through Our Baby’s First Year Calendar provided to all moms in the program and a packet of educational materials and gifts for you and your baby. First Steps provides links to community resources through a community resource guide and referrals to community resources. After the delivery of your baby, when you are admitted to the Mother/ Baby Unit, let your nurse know if you are interested in receiving more information about the program.

Remember, babies don’t come with instructions, but they can come with a First Steps volunteer!